Welcome to FormX. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European privacy legislation.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order or contact us.
Privacy Policy Articles
Company Information
The company running this website is the following:
Address: Kombuisweg 7 1041 AV Amsterdam, Netherlands
VAT number: NL863835417B01
What Personal Data We Collect
We may collect and process the following personal data:
Customer & Order Information
Name
Company name
Billing and shipping address
VAT number
Email address
Telephone number
Payment information
Order history
Technical Website Information
IP address
Browser type and device information
Cookies and usage data
Website interaction and analytics data
Communication Data
Emails and contact form submissions
Customer support requests
Technical inquiries
Why We Process Your Data
We process personal data for the following purposes:
Processing orders and payments
Shipping and logistics
Customer support and technical advice
Managing customer accounts
Legal and tax compliance
Fraud prevention and website security
Improving our website and services
Marketing communications (only where legally permitted)
Legal Basis for Processing
Under GDPR, we process personal data based on:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent (for newsletters, cookies or marketing where required)
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Store user preferences
Analyse website traffic
Improve user experience
Support marketing and advertising activities
Users may manage cookie preferences through browser settings or our cookie management tools. For more information, please see our Cookie Policy.
Sharing of Personal Data
We may share personal data with trusted third parties involved in:
Payment processing
Shipping and logistics services
Website hosting and IT infrastructure
Analytics providers
Legal, accounting or regulatory services
These parties only receive the data necessary to perform their services and are required to protect personal information appropriately. We do not sell personal data to third parties.
International Data Transfers
Some service providers may process data outside the European Economic Area (EEA). Where applicable, we take appropriate safeguards to ensure GDPR-compliant protection of personal data.
Data Retention
Retention periods may vary depending on legal requirements and the nature of the services provided. We retain personal data only as long as necessary for:
Order processing
Legal, tax and accounting obligations
Warranty and customer service purposes
Legitimate business interests
Your Rights Under GDPR
You may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority
Security Measures
We implement reasonable technical and organisational measures to protect personal data against:
Unauthorised access
Loss or misuse
Alteration or disclosure
Marketing Communications
Where legally permitted, we may send newsletters or product-related updates. Users may unsubscribe at any time via the unsubscribe link or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective upon publication on this website.
Contact
For questions regarding this Privacy Policy or personal data processing, please contact: info@formx.eu.
This website uses cookies.
We and third parties can use cookies (and similar techniques) to collect information about you. This is what that information is used for:
Making your visit to the website run smoothly (functional)
Keeping track of which pages you visit (statistics)
Tailoring promotions to your interests (marketing)
You can change your choice at any time, or read more in our privacy policy.
The cookies we use, by category
Necessary cookies make the website usable by enabling basic functions such as page navigation, the shopping cart and access to secure parts of the website. Without these cookies the website cannot work properly.
Name
cookieConsent
Service
FormX
Expiry
31 days
Purpose
Stores which cookie categories you accepted, so we do not ask again on every page.
Functional cookies allow the website to remember information that changes the way it behaves or looks, such as your preferred language or the region you are in.
Name
formx_email
Service
FormX
Expiry
5 years
Purpose
Pre-fills your e-mail address on the login and checkout forms.
